Business Transparency
Digicomstory policy
Business Transparency
Digicomstory publishes business identity, contact details, business model, brand information, and customer policies so customers can understand who they are buying from.
Last updated: 29 May 2026
Legal owner, company number, address, email, and phone are published.
Prices are shown in GBP and the order total is displayed before payment.
Free standard delivery to UK addresses with published handling and transit times.
Return conditions and customer support steps are shown before ordering.
Business details
- Store name: Digicomstory
- Legal owner: HAND TURNED PENS LTD
- Company number: 16065891
- Registered address: 39 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QN, United Kingdom
- Email: contact@digicomstory.shop
- Phone: +44 7825 431069
- Business hours: Monday-Friday, 9:00 AM-5:00 PM UK time
- VAT: HAND TURNED PENS LTD is not currently VAT registered.
Trading name
Digicomstory is a trading name of HAND TURNED PENS LTD, a company registered in England and Wales (company number 16065891). The Digicomstory name is used for this online retail store.
HAND TURNED PENS LTD is the legal entity responsible for orders placed on digicomstory.shop. Digicomstory is not a separate legal entity.
Digicomstory does not represent itself as a manufacturer, brand owner, or authorised dealer of any third-party brand unless explicitly stated on a product page.
Business model
Digicomstory is an online UK home appliance store. Customers place orders directly through digicomstory.shop. The website is a direct retail store, and customer support for orders is handled by Digicomstory.
What we sell
The store offers selected fridge freezers, washing machines, washer dryers, and robot floorcare products for UK households. Product pages include product images, descriptions, prices, availability, brand, model or MPN, condition, and available product identifiers.
Brand information
Brand names identify the manufacturer of each appliance. Digicomstory does not claim to be the manufacturer, brand owner, or official brand representative unless a page explicitly says so.
Fulfilment and delivery partners
Digicomstory may work with fulfilment and delivery partners to dispatch orders. Customers still contact Digicomstory for order support, delivery questions, return instructions, and warranty support.
Transparency commitments
- Business contact details are published on policy and contact pages.
- Prices and currency are shown before checkout.
- Delivery timing and return conditions are publicly available.
- No recurring membership fee is required to buy products.
- Customer support can be reached by email or phone during business hours.