Contact Us
Digicomstory policy
Contact Us
Contact Digicomstory for product questions, order support, delivery help, returns, warranty questions, or payment questions.
Last updated: 29 May 2026
UK business identity
Legal owner, company number, address, email, and phone are published.
Legal owner, company number, address, email, and phone are published.
Clear checkout
Prices are shown in GBP and the order total is displayed before payment.
Prices are shown in GBP and the order total is displayed before payment.
Tracked UK delivery
Free standard delivery to UK addresses with published handling and transit times.
Free standard delivery to UK addresses with published handling and transit times.
30-day returns
Return conditions and customer support steps are shown before ordering.
Return conditions and customer support steps are shown before ordering.
Business details
- Store name: Digicomstory
- Legal owner: HAND TURNED PENS LTD
- Company number: 16065891
- Registered address: 39 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QN, United Kingdom
- Email: contact@digicomstory.shop
- Phone: +44 7825 431069
- Business hours: Monday-Friday, 9:00 AM-5:00 PM UK time
Email support
Email contact@digicomstory.shop with your question or order number.
Phone support
Call +44 7825 431069 during Monday-Friday business hours.
Support response time
We aim to respond within 24-48 hours on business days. Response times may be longer outside business hours, on weekends, or UK public holidays.
What to include
- Order number, if available
- Full name and email used at checkout
- Product name or model
- Clear description of the question or issue
- Photos if your message is about damage, fault, or incorrect item
Postal and registered address
HAND TURNED PENS LTD, 39 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QN, United Kingdom.
Please contact us before sending returns. Items sent without return instructions may be delayed.