Who operates Digicomstory?

Digicomstory is a trading name of HAND TURNED PENS LTD, a company registered in England and Wales. The company number is 16065891. The registered address is 39 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QN, United Kingdom.

HAND TURNED PENS LTD operates the Digicomstory website and is responsible for orders placed through digicomstory.shop. The Digicomstory name is used for the company’s online retail store.

What we sell

Digicomstory is a UK-based online retailer focused on home appliances for UK households. The store sells selected fridge freezers, laundry appliances, washer dryers, washing machines, and robot floorcare products. Product pages are intended to show the product title, brand, model or MPN, available GTIN/EAN details, condition, price, availability, delivery information, and return policy links before checkout.

Retailer status and brand information

Digicomstory is an online retailer. It is not the manufacturer of third-party branded products and does not represent itself as a brand owner, brand representative, or authorised dealer unless this is explicitly stated on a product page. Brand names and model references are used to identify the original manufacturer and product so customers can understand what they are ordering.

Contact details

Customers can contact Digicomstory by email at contact@digicomstory.shop or by phone on +44 7825 431069. Customer support hours are Monday-Friday, 9:00 AM-5:00 PM UK time.

Registered address: HAND TURNED PENS LTD, 39 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QN, United Kingdom.

Customer support and policies

Digicomstory publishes its shipping, refund, payment, privacy, terms, warranty, and product condition information on the website. These pages explain delivery coverage, estimated delivery timing, payment options shown at checkout, returns, product condition, and how to contact support. Customers should review the relevant product page and policy pages before placing an order.

If an order, delivery, return, damaged item, incorrect item, or warranty question arises, customers can contact Digicomstory using the details above. Support is provided by Digicomstory for orders placed on this website.