Digicomstory policy

Terms of Service

These terms explain how Digicomstory operates, how orders are handled, and which policies apply when customers use the website or place an order.

Last updated: 29 May 2026

UK business identity
Legal owner, company number, address, email, and phone are published.
Clear checkout
Prices are shown in GBP and the order total is displayed before payment.
Tracked UK delivery
Free standard delivery to UK addresses with published handling and transit times.
30-day returns
Return conditions and customer support steps are shown before ordering.

Business details

  • Store name: Digicomstory
  • Legal owner: HAND TURNED PENS LTD
  • Company number: 16065891
  • Registered address: 39 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QN, United Kingdom
  • Email: contact@digicomstory.shop
  • Phone: +44 7825 431069
  • Business hours: Monday-Friday, 9:00 AM-5:00 PM UK time

Use of this website

This website is operated by HAND TURNED PENS LTD under the store name Digicomstory. By using this website or placing an order, you agree to use the website lawfully and to provide accurate information at checkout.

Products and product information

Digicomstory sells selected new home appliances for UK customers. Product pages aim to show accurate titles, images, descriptions, prices, availability, condition, manufacturer brand, model or MPN, and any available GTIN/EAN details.

Orders and acceptance

Submitting an order does not guarantee acceptance. We may contact you to confirm payment, stock, delivery details, or large-appliance delivery arrangements. We may cancel or refuse an order if information is incomplete, payment is not authorised, stock is unavailable, or delivery cannot be completed safely.

Pricing and payment

Prices are shown in GBP. Product price, delivery cost, and the order total are shown before payment is submitted. Payment options available for an order are displayed during checkout.

Delivery, returns, and warranty

Delivery is currently available to UK addresses only. Our Shipping Policy, Refund Policy, and Warranty & Product Condition page form part of these terms.

Brand names and manufacturer details

Brand names and model references are used to identify the original manufacturer and product. Digicomstory is the retailer and customer support contact for orders placed on this store, and does not claim to be the manufacturer or an official brand owner unless explicitly stated.

Contact

For order or policy questions, contact contact@digicomstory.shop or call +44 7825 431069 during business hours.